Club Lime Forrestdale 12 Month membership Competition Terms and Conditions
1. PROMOTER
1.1 . Viva Leisure Operations Pty Ltd ( ABN 20 609 536 665 ) of registered office address: DKSN 2.0 North
Building, Level 3/23 Challis Street, Dickson, ACT, 2062 (the “Promoter”) is a subsidiary of Viva Leisure
Limited (ABN 76 607 079 792) ("Viva”) and is a member of the Viva Group which operates multiple
faciliti es trading as Club Lime .
2. ACCEPTANCE OF TERMS
2.1. By entering this Promotion, you acknowledge that you have read, understood, and agree to be bound
by these terms and conditions in their entirety.
2.2. These terms and conditions may be varied, amended, or modified at any time at the sole discretion of
the Promoter. Any such variations shall take effect immediately upon publication or notification to
participants. Participation in this Promotion following any variation shall constitute acceptance of the
amended terms and conditions.
2.3. These Terms and Conditions will be available via https://www.clublime.com.au/about/legal -stuff/
3. DEFINITIONS
Eligible Individual means a n individual aged 18 years or over who submits an Eligible Entry during the
Promotion Period.
Eligible Membership means a Club Lime Forrestdale membership that is active and in good standing (i.e.
not suspended, cancelled, or in arrears) at the time of entry and at the time of the prize draw.
Entry means a completed survey submitted by an Eligible Individual during the Promotion Period.
Ineligible Individual means any employee, officer, director, contractor, or agent of the Promoter, Viva
Leisure Limited, or any of its related bodies corporate; or any person otherwise directly involved in the
administration or conduct of the Promotion.
Prize means one (1) 12-month Club Lime Forrestdale Single Club Membership credit.
Promotion means the survey prize draw conducted in accordance with these Terms and Conditions.
Promotion Period means the period commencing on Friday 27 March 2026 at 2:00pm (A WDT) and
ending on Friday 10 April 2026 at 11:59pm (AWDT)
Terms and Conditions or Terms means these terms and conditions as may be amended from time to
time.
Winner means the Eligible Individual whose Entry is drawn as the winner in accordance with Clause 8 of
these Terms and Conditions.
4. PROMOTION PERIOD
Promotion Period means the period commencing on Friday 27 March 2026 at 2:00pm (A WDT) and ending
on Friday 10 April 2026 at 11:59pm (AWDT) , which may be amended at the Promoter’s discretion.
1.1 . Upon cessation of the Promotion Period no further entries to the Promotion will be accepted;
4.1. The Promoter accepts no liability for any loss or disappointment suffered by any person as a result of
the termination of the Promotion.
5. OFFER
a) The Offer comprises one (1) 12 -month Club Lime Forrestdale Single Club Membership credit.
b) The Offer is non -transferable, non -exchangeable, and cannot be redeemed for cash or any other
benefit.
c) The Promoter reserves the right to substitute the Offer with an item of equal value at its discretion.
d) The Winner must maintain an Eligible Membership at the time of prize draw and fulfil any
requirements set by the Promoter to claim the Prize.
e) The Offer is not valid in conjunction with any other offer.
6. ELIGIBILITY AND DISQUALIFICATION
6.1. Entry is open only to Eligible Individuals.
6.2. Employees of the Promoter, Viva Leisure Ltd, or its subsidiaries are not eligible to enter.
6.3. The Promoter reserves the right to verify the eligibility of any entrant or Winner.
6.4. The Promoter may request proof of identity and/or membership status to confirm eligibility.
6.5. Failure to provide requested documentation may result in forfeiture of the Prize.
6.6. The following will not constitute valid Entries:
a) Surveys not fully completed;
b) Entries submitted outside the Promotion Period;
c) Duplicate entries from the same individual (only one (1) Entry permitted per Eligible Individual);
d) Entries submitted by individuals who are not Eligible Individuals; or
e) Entries that the Promoter reasonably believes to be fraudulent or not made in the spirit of the
Promotion.
6.7. The Promoter reserves the right to disqualify any Winner who:
a) fails to meet the eligibility criteria; or
b) provides false or misleading information
7. ENTRY
7.1. To enter the Promotion, an Eligible Individual must complete and submit the survey during the Promotion
Period.
7.2. Only one (1) Entry per Eligible Individual is permitted.
7.3. Entries must be received during the Promotion Period to be valid.
8. PRIZE DRAW
8.1. The Winner will be selected at random (game of chance) from all valid Entries via electronic draw .
8.2. The draw will take place on Tuesday 14 April 2026.
8.3. The draw will be conducted by the Promoter.
8.4. The Promoter accepts no responsibility for incorrect or incomplete contact details provided by entrants.
8.5. The Winner will be notified via email on Tuesday 14 April 2026.
8.6. The Prize will be issued to the Winner via email as a membership credit.
8.7. The Promoter accepts no responsibility for incorrect or incomplete contact information provided by
entrants.
8.8. The Winner must accept the Prize within twenty -eight (28) days of being notified. If the Prize is not
accepted within this timeframe, the Prize will be deemed forfeited and the Promoter reserves the right
to redraw the Prize.
8.9. The Promoter will take reasonable steps to identify and contact each Winner.
8.10. The Winners’ first name and suburb may be published on the Club Lime website at
www.clublime.com.au within a reasonable timeframe after the draw and will remain published for a
minimum of twenty -eight (28) days.
8.11. By accepting the Prize, each Winner consents to the Promoter using their personal information for the
purposes of administering the Promotion and complying with legislative requirements.
9. PRIZE
9.1. The prize consists of one (1) 12 -month Club Lime Forrestdale Single Club Membership credit.
9.2. The Prize will be awarded to one (1) Winner only.
9.3. Use of the Prize is subject to the standard Club Lime membership terms and conditions, as amended
from time to time, and any applicable club rules, policies, and conditions of entry.
9.4. The Prize does not entitle the Winner to access or membership where the Winner would otherwise be
ineligible for membership or access under applicable membership terms, club rules, or law.
9.5. The Winner must comply with all applicable safety procedures, club rules, and reasonable directions of
Club Lime staff when using the membership. Failure to do so may result in suspension or termination of
the membership in accordance with the applicable m embership terms.
9.6. The Prize will be applied as a credit to the Winner’s Club Lime Forrestdale membership account and will
commence from the next billing cycle unless otherwise determined by the Promoter.
9.7. During the Prize period, the Winner’s existing membership agreement will remain in effect.
9.8. At the conclusion of the Prize period, the Winner’s membership will continue in accordance with their
existing membership agreement and regular membership fees will resume unless the Winner cancels
in accordance with the applicable membership terms and co nditions.
9.9. The Prize does not extinguish, modify, or waive any obligations owed by the Winner under an existing
membership agreement, including any minimum term, notice period, or other contractual requirements.
10. MARKETING COMMUNICATION
10.1. By submitting an entry to the Promotion, the entrant expressly consents to the Promoter, Club Lime , Viva
Leisure Limited and their related bodies corporate collecting, using and disclosing the entrant’s personal
information for the purposes of administering the Promotion and for marketing, promotional and
advertising communications relating to their pr oducts, services, offers and events.
10.2. As a condition of entry into the Promotion, entrants must consent to receiving marketing
communications from the Promoter and its related entities. If an entrant does not consent to receiving
such communications, they must not submit an entry to the Promot ion. Any entry submitted without
such consent may be deemed invalid at the Promoter’s discretion.
10.3. Entrants acknowledge that they may unsubscribe from marketing communications at any time by
using the unsubscribe facility included in marketing communications.
11. PRIVACY
11.1 . You acknowledge and agree that all personal information collected, used, and retained by the Promoter
in connection with th is promotion will be handled in accordance with Viva’s Privacy Policy and collection
notice , which is expressly incorporated into these Terms and Conditions by reference. The se Polic ies are
available at www.vivaleisure.com.au/legal .
12. LIABILITY AND INDEMNITY
12.1 . To the extent permitted by law, the Promoter (including its officers, employees, and agents) excludes all
liability for any loss, damage, or injury (including indirect or consequential loss) suffered by any person
in connection with:
a) participation in this Promotion;
b) use of or inability to use the Prize;
c) technical difficulties or equipment malfunction;
d) unauthorized access to or alteration of entries or personal information; or
e) any tax implications arising from winning the Prize.
12.2. Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right,
or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be
lawfully excluded.
12.3. The Promoter's liability for breach of any non -excludable consumer guarantee is limited to, at the
Promoter's option:
a) in the case of goods, replacing the goods or supplying equivalent goods, or paying the cost of such
replacement or supply; or
b) in the case of services, supplying the services again or paying the cost of having the services
supplied again.
13. REFUNDS
13.1. There is no fee to participate. To the extent any fees are paid for optional services, they are non -
refundable except as required by law
14. DISPUTES
14.1. Any disputes or complaints arising out of or in connection with the promotion must be submitted in
writing to [email protected] within twenty -eight (28) days of the dispute arising or becoming
known to the participant.
14.2. The Promoter reserves the right to determine the resolution of any dispute in its sole discretion, which
may include:
a) Requesting additional information;
b) Determining appropriate remedies or corrective measures;
c) Setting reasonable deadlines for resolution.
14.3. All decisions made by the Promoter in respect of disputes are final and binding. No correspondence will
be entered into. Participants waive any right to escalate disputes outside the channels outlined above.
14.4. Nothing in this clause limits any rights a participant may have under the Australian Consumer Law.
15. GENERAL
15.1. Failure by the Promoter to enforce any provision of these Terms and Conditions shall not be deemed a
waiver of such provision or of the Promoter’s rights.
15.2. The Promoter reserves all rights and remedies available under law or equity. The exercise of any right or
remedy shall not preclude the exercise of any other right or remedy.
15.3. If any provision of these Terms and Conditions is held to be invalid, unenforceable, or illegal for any
reason, the remaining provisions shall continue in full force and effect.
15.4. These Terms and Conditions constitute the entire agreement between the parties concerning the
Promotion and supersede all prior agreements, understandings, and representations.
15.5. Neither party shall be liable for any delay or failure to perform its obligations under these Terms and
Conditions due to causes beyond its reasonable control, including but not limited to acts of God, natural
disasters, pandemics, labour disputes, cyberat tacks, or government actions.
15.6. These Terms and Conditions are governed by the laws of the Australian Capital Territory. The parties
submit to the exclusive jurisdiction of the courts of the Australian Capital Territory for the resolution of
any disputes.