Terms - Club Lime Exclusive Upfront Offer T&Cs

CLUB LIME EXCLUSIVE UPFRONT OFFER TERMS AND CONDITIONS


1. COMPANY
1.1 . Viva Leisure Operations Pty Ltd ( ABN 20 609 536 665 ) of registered office address: DKSN 2.0 North
Building, Level 3/23 Challis Street, Dickson, ACT, 2062 (the “ Company ”) is a subsidiary of Viva Leisure
Limited (ABN 76 607 079 792) ("Viva”) and is a member of the Viva Group which operates multiple
facilities trading as Club Lime .
2. ACCEPTANCE OF TERMS
2.1. By participating in this promotion, you acknowledge that you have read, understood, and agree to be
bound by these Terms and Conditions in their entirety.
2.2. These Terms and Conditions may be varied, amended, or modified at any time at the sole discretion of
the Company . Any such variations shall take effect immediately upon publication or notification.
2.3. These Terms and Conditions will be made available via https://www.clublime.com.au/about/legal -stuff/
throughout the Promotion Period .
2.4. To the extent permitted by law, in the event of any inconsistency between these Terms and Conditions
and any promotional or advertising material, these Terms and Conditions will prevail.
3. DEFINITIONS
Direct Debit Membership means a Club Lime membership where membership fees are charged on a
periodic basis via direct debit from the member's nominated payment method, as governed by the
Membership Terms and Conditions.
Eligible Individual means any individual who holds a current or prior membership with Club Lime and
who purchases an Eligible Membership during the Promotion Period, including a current member on a
Direct Debit Membership agreement; a current member whose upfront membership is due to expire
between 1 May 2026 and 30 June 2026; or a former member who previously held a Club Lime
membership of any type.
Eligible Location means any Club Lime facility nationally, excluding Club Lime Ballarat, Club Lime
Forrestdale, Club Lime Mandurah, Club Lime Nambour and Club Lime Wanneroo .
Eligible Membership means a Single Club Membership , ANU Student & Alumni Membership , or Mul ti-
Club Membership.
Excluded Membership includes Aquatic Memberships, Learn to Swim Memberships, Corporate
Memberships, Transferred Memberships (upgrades/downgrades), GROUNDUP Multi, GROUNDUP
Bundle Memberships, hiit republic Single Club, hiit republic Multi -Club Membership, Club Lime + hiit
republic Du al Memberships, Club Lime + hiit republic Multi - Club Memberships, Club Lime + hiit republic
+ Ladies Only Club Membership and all visit passes.

Offer means the promotional pricing available to an Eligible Individual for the purchase of an Eligible
Membership during the Promotion Period, as set out in clause 5 .
Promotional Price means the discounted upfront price payable by an Eligible Individual for an Eligible
Membership, as specified in clause 5.
Fixed Term Membership has the meaning given to that term in the Viva Leisure Membership Terms and
Conditions and refers to a Membership paid in full for a predetermined fixed duration.
4. PROMOTION PERIOD
4.1. The promotion commences at 12:00am (AEST) on 12 May 2026 and ends at 11:59pm (AEST) on 3 1 May
2026 (the “Promotion Period”).
4.2. The Company reserves the right to amend, suspend, extend, or cancel the Promotion Period, subject to
any applicable laws or regulatory requirements.
4.3. Upon expiry or termination of the Promotion Period access to the Offer will cease .
4.4. The Company accepts no liability for any loss or disappointment suffered by any person as a result of
the termination of the Promotion.
5. OFFER
5.1 The Offer comprises the following Eligible Memberships at the Promotional Prices set out below:
a) Club Lime Platinum 12-Month membership for $999 (Valued at $1,450 .00)
b) Club Lime ANU 12-Month membership for $ 799 (Valued at $1 ,190.00)
c) Club Lime State 12-Month membership for $ 799 (Valued at $1, 242.80)
d) Club Lime Single 12-Month membership for $599 (Valued at $878.80 - $1,080.68)
5.2 The Activation Fee is waived for all Eligible Memberships purchased under this Offer during the Promotion
Period.
5.3 An Eligible Membership commences immediately upon redemption.
5.4 The Offer is accessible only via a personalised link distributed by the Company through direct electronic
communications (SMS or email) and is not available through any other channel.
5.5 The Offer is not valid in conjunction with any other offer, discount, or promotion.
5.6 The Offer is non -transferable, cannot be redeemed for cash, credit or refund, and cannot be applied
retrospectively to prior purchases.
6. ELIGIBILITY AND DISQUALIFICATION
6.1. To be eligible for this Offer, an individual must:
a) be an Eligible Individual at the time of redemption; and
b) comply with all Club Rules and the Membership Terms and Conditions, available at
www.vivaleisure.group/legal.
6.2. The Offer is not available to:

a) individuals with overdue or unpaid Membership Fees at the time of redemption; or
b) individuals seeking to redeem the Offer in respect of an Excluded Membership .
6.3. The Company reserves the right to verify the eligibility of any individual seeking to redeem the Offer and
may, at its discretion, decline or withdraw the Offer where eligibility cannot be confirmed.
7. PRIVACY
7.1. You acknowledge and agree that all personal information collected, used, and retained by the
Company in connection with th is promotion will be handled in accordance with Viva’s Privacy Policy
and collection notice , which is expressly incorporated into these Terms and Conditions by reference.
The se Polic ies are available at www.vivaleisure.group/legal .
8. LIABILITY AND INDEMNITY
8.1. To the extent permitted by law, the Company (including its officers, employees, and agents) excludes all
liability for any loss, damage, or injury (including indirect or consequential loss) suffered by any person
in connection with:
a) participation in this Promotion;
b) access to or use of an Eligible Membership or Club Lime facilities under this Offer;
c) technical difficulties, system outages, or equipment malfunction affecting the redemption of the
Offer;
d) unauthorised access to or alteration of a member's personal information or membership account;
or
e) any interruption, suspension, or cancellation of the Promotion in accordance with these Terms and
Conditions.
8.2. Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right,
or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be
lawfully excluded.
8.3. The Company’s liability for breach of any non -excludable consumer guarantee is limited to, at the
Company’s option:
a) in the case of goods, replacing the goods or supplying equivalent goods, or paying the cost of such
replacement or supply; or
b) in the case of services, supplying the services again or paying the cost of having the services
supplied again.
9. REFUNDS

9.1. The Promotional Price paid for an Eligible Membership is non -refundable once the membership has
commenced, except to the extent required by the Australian Consumer Law or other applicable
legislation that cannot be lawfully excluded.
9.2. Nothing in this clause limits, excludes, or modifies any consumer guarantee, right, or remedy conferred
by the Australian Consumer Law or any other applicable law that cannot be lawfully excluded or
modified.
9.3. Any entitlement to a refund or membership suspension arising from circumstances unrelated to this
Offer (including medical grounds or facility unavailability) will be governed by the Membership Terms
and Conditions.
10. DISPUTES
10.1. Any disputes or complaints arising out of or in connection with the promotion must be submitted in
writing to [email protected] within twenty -eight (28) days of the dispute arising or becoming
known.
10.2. The Company reserves the right to determine the resolution of any dispute in its discretion, which may
include:
a) Requesting additional information;
b) Determining appropriate remedies or corrective measures;
c) Setting reasonable deadlines for resolution.
10.3. Nothing in this clause limits any rights that may be available under the Australian Consumer Law.
11. GENERAL
11.1 . Failure by the Company to enforce any provision of these Terms and Conditions shall not be deemed a
waiver of such provision or of the Company’s rights.
11.2 . The Company reserves all rights and remedies available under law or equity. The exercise of any right
or remedy shall not preclude the exercise of any other right or remedy.
11.3. If any provision of these Terms and Conditions is held to be invalid, unenforceable, or illegal for any
reason, the remaining provisions shall continue in full force and effect.
11.4. These Terms and Conditions constitute the entire agreement between the parties concerning the
Promotion and supersede all prior agreements, understandings, and representations.
11.5. The Company shall be liable for any delay or failure to perform its obligations under these Terms and
Conditions due to causes beyond its reasonable control, including but not limited to acts of God, natural
disasters, pandemics, labour disputes, cyberattacks, or gov ernment actions.

11.6. These Terms and Conditions are governed by the laws of the Australian Capital Territory. The parties
submit to the exclusive jurisdiction of the courts of the Australian Capital Territory for the resolution of
any disputes.